Frequently Asked questions
» How far in advance do I need to make a reservation?
We suggest that you book your reservation at least 24 hours in advance. However, we understand that unexpected travel needs do occur. As a result, we will make every effort to honor last minute requests in any city worldwide.
» Where do I meet the chauffeur at the airport?
Our chauffeurs meet customers at the designated "meet and greet" areas located in baggage claim at each airport. Once you get off the plane chauffeurs are positioned at the gate, luggage belt area or curbside depending on customer’s request with a personalized name sign for the guest.
» CAN I HAVE DISCOUNT?
Yes, Many ways to have discount. Seniors and veterans have automatically 10% discount. Travel agent and Corporate have also special discount. You can follow us on facebook, or twitter to see special offert.
»Child Car seat requirements
Florida law requires children under 5 years of age to be properly restrained no matter where they are seated in the vehicle. Children through age 3 must be secured in a separate carrier (child safety seat) or in a vehicle manufacturer's integrated child safety seat. For children ages 4 - 5, a separate carrier, an integrated child safety seat, or a safety belt may be used. If a safety belt does not fit the child correctly, a booster set should be used to correctly position the lap and shoulder belts once they outgrow forward facing child safety seats (generally at about 40 pounds and 4 years old). Children from approximately 40-80 pounds and under 4'9" in height should ride in a booster seat.
Infants must ride rear-facing until they are at least one year old and weigh 20 pounds or more. Rear-facing, the infant should be semi-upright at an angle or no more than 45 degrees. A forward-facing older child should ride sitting upright.
Never place a child in a child safety seat in the front seat of a vehicle equipped with a passenger air bag. Always use the back seat. All children under 13 should ride in the back seat.
» What happens if my flight is delayed?
At Sabal palm Limousine it's our job to stay on top of your anticipated arrival. Our automated system will track your flight and we will be informed of any delays or gate changes. However, should you change your flight plans for any reason, we ask that you call us at (941) 870-7010 as soon as possible to give us your new carrier, flight number, arrival time and destination.
» What is Sabal palm limousine cancellation Policy?
A cancellation fee equal to the total trip cost will be charged for any cancellation that is made less than two (2) hours before the scheduled pick up time. A 'no show' fee equal to the base fare and any applicable wait time fee will be charged when the passenger fails to arrive at the designated location. If you cannot locate your driver please call (941) 870-7010 . To avoid being billed as a no-show, please do not to leave your location without communicating with our company. Sabal Palm Limousine is not responsible for passenger flights that are missed or any other incident that results in failure to comply with the required cancellation policy.
» What type of vehicles do you use?
Sabal Palm Limousine provides late model, meticulously maintained vehicles in all of the markets we serve. Our executive sedan fleet is made up of Lincoln L Series Town Cars with 6'' extra legs room.
» How much general liability insurance do you carry on your vehicles?
At Sabal Palm Limousine we maintain $1 million in liability insurance on each sedan